This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Free shipping on all orders

Privacy Policy

Who is responsible for the processing of your personal data?

Dennis M AB, with organization number 556923–4999, hereinafter referred to as " DM ", " we " or " us ", is responsible for the processing of your personal data.

Your privacy is important to us. In this policy, we want to inform you about how your personal data is processed by us when you visit www.dennismaglic.se, shop with us, become a member, when you receive marketing from us and when you are otherwise in contact with us.

If you have any questions regarding the processing of your personal data or if you want to contact us to exercise your rights, you are welcome to contact us via DM - the easiest way to reach us is at info@dennismaglic.com . Our postal address is Dennis M AB, Box 48, 711 21 Lindesberg.

Summary: How do we process your data?

In summary, we process your personal data to:

    • Analyze how our website is used and show you our customized offers on other websites or social media that you visit. We do this using the analytics and marketing services detailed below.
    • Communicate with you if you contact our customer service or write to us on our social media, e.g. to answer your questions.
    • Administer your purchase when you shop with us, by:
      • complete your purchase,
      • communicate with you in connection with the purchase, e.g. send order confirmation,
      • assist you with any customer service matters,
      • fulfill legal obligations such as storing information for accounting purposes, and
      • identify deviant purchasing behavior and prevent misuse of our services.
    • Administer your account if you have chosen to become a member, e.g. in order for you to be able to use the functions that you are given access to when creating your account,
    • Send you marketing via email, SMS and post, and
  • Administer contests and share photos on social channels and on our website.

Detailed description of how we process your personal data

Who gets access to your personal data?
Your personal data is processed as a starting point only by DM. However, your personal data can be shared outside of DM if, e.g. is necessary to fulfill our agreement with you and for us to be able to use collaboration partners with tasks that are not our core business.

Here we list in detail how we can share your personal data:

    • If you contact our customer service, we will share your personal data with it company that handles our customer service . The personal data that is shared is the personal data that you have previously provided to us in connection with the purchase, such as name, address, contact details, any social security number and information about your order. The data is shared so that we can maintain good customer service towards you.
    • If you agree to it in connection with your visit to our website, we share personal data about you with suppliers we use to show you customized marketing on other websites and social media ( marketing services ) and to analyze the use of our website ( analytics services ).
    • In order to complete payment when you shop with us, we share your personal data with it payment service provider as you choose. Depending on which payment option you choose, it may vary exactly which data is processed by the payment service provider and how this is processed. It is always clear in connection with your purchase which payment service provider will process your personal data as well as information about the provider's processing.
    • When you have made a purchase with us, we share your personal data with ours transport provider in order to deliver the goods to you. Your goods may also be shared with the transport provider if you return an order. We do this to ensure that the carrier can complete the delivery and send you information that your item is available for collection.
    • If you have entered your social security number at checkout to be able to pay by credit or for your address to be retrieved automatically, we will share your social security number with a supplier who helps us ensure that the social security number you have entered is correct. We do this because of the importance of ensuring your identity.
    • If you do not pay on time, your personal data may be shared debt collection company , which independently processes your personal data for debt collection.
  • We share your personal data in order to send marketing with them printers we make use of.

DM also shares your personal data with selected external IT suppliers that we use, but only to the extent necessary for the suppliers to be able to fulfill their commitment to us. In these cases, the IT providers process the personal data in the capacity of personal data processor.

If you want more information about exactly how your personal data is shared, you can always contact us at the contact details listed above.

Do we transfer your personal data outside the EU/EEA?

As a general rule, we and the actors with whom we share your personal data only process your personal data within the EU/EEA. However, some of our IT suppliers process your personal data outside the EU/EEA.

When we transfer your personal data outside the EU/EEA, this is only done if we have support for the transfer according to current data protection legislation. This means that the transfer can be based on EU Commission decisions or standard contract clauses with supplementary safeguards.

If you want more information about what it means for your personal data to be transferred to countries outside the EU/EEA as well as information about which countries are relevant in your case, you can always contact us at the contact details stated above.

What rights do you have to influence how we process your personal data?

You have several rights regarding the processing of your personal data. We have described which rights you have and what they mean below. To exercise your rights, you are welcome to contact us, see our contact details above.

    • Right to withdraw your consent

You have the right to Recall all or parts of it consent that you have provided to us

    • Right to object

You always have the right to object against your personal data being processed for marketing purposes and profiling , such as newsletters and customized marketing. You also have the right to object to the processing of your personal data at any time which is based on a balancing of interests.

    • Right of access

You have the right to get a confirmation on whether we process your personal data. If we process your personal data, you also have the right to get information about how we treat them and get a copy of the personal data .

    • Right to rectification

You have the right to correct any incorrect personal data concerning you and that have incomplete personal data completed .

    • Right to erasure (the right to be forgotten)

You have the right to request deletion of your personal data , e.g. because your personal data are no longer necessary for the purposes for which they were collected.

    • Right to limitation

You also have the right to request that we limits our processing of your personal data, e.g. if you dispute the correctness of the personal data or if the processing is illegal.

    • Right to data portability

You have the right to get your personal data out in a structured, commonly used and machine-readable format from us as well as the right to have your personal data transferred to another personal data controller when it is technically possible ("data portability"). The right to data portability applies to personal data that you have provided to us in a structured, commonly used and machine-readable format if the processing is based on your consent or on an agreement and if the processing is automated.

You always have the right to leave complaints to a competent supervisory authority . The competent supervisory authority in Sweden is The Privacy Protection Authority .


Detailed description of how we process your personal data

Here we describe in more detail why we process your personal data, which data we process and for how long we process your personal data. Please note that the column below only indicates how long we process the data for the purpose stated on the same line. The same data may be saved for a longer period of time for a different purpose.

In the third column, you can also read about which one legal basis we have to process your data legally in accordance with the EU General Data Protection Regulation (GDPR).


When you visit our website

For what purposes do we process your personal data?

What personal data do we process?

What is the legal basis for the processing?

How long do we process your personal data for this purpose?

We analyze how you use our website in order to improve our website and our products.

To do this, we use Google's analysis tools Google Analytics and Threats . These are used to be able to distinguish visitors and see patterns in website usage.

  • Encrypted IP address that we at DM cannot connect with you.
  • Geographical location
  • Other information about how you use the website, e.g. what you click on, device information and how many times you have visited the website

Your consent.

We obtain your consent to analyze how you use our website in order to give you a better experience.

You can avoid Google Analytics by downloading and installing here the browser program.

We use the data for a maximum of 38 months after your visit.

If you are logged in to your account: In order for goods that you have added to the shopping basket to remain regardless of the device from which you visit the website.
If you are not logged in to your account, your goods are saved in the shopping basket using cookies on the same device, without us having to process your personal data. See our Cookie policy .

Your goods are linked with your e-mail address and first name that belong to your account with us.

Balance of interests
Our legal basis for the processing is our legitimate interest in making it as simple and smooth as possible for you to purchase the product or products that you have shown interest in by adding them to the shopping cart.

The information remains for a maximum of six days.

When you communicate with us

For what purposes do we process your personal data?

What personal data do we process?

What is the legal basis for the processing?

How long do we process your personal data for this purpose?

Communicate with you, e.g. via customer service or our social media.

  • Name
  • The contact details you use, e.g. e-mail address, telephone number and/or address
  • Other information you provide in connection with our contact

If you communicate with us in our social media (e.g. our Instagram), we also process information from your profile

Balance of interests

The processing is motivated by our legitimate interest in being able to communicate with you.

If you contact our customer service, your personal data will be deleted within six months.

On social media, your comments and our communication remain until you delete the comments and/or communication yourself. Material that may be perceived as offensive is removed earlier than that.

Record your call to our customer service to train staff and ensure the quality of our work. Before the recording, we inform you that your call will be recorded.

Recordings of telephone conversations with our customer service.

Balance of interests

The processing is motivated by our legitimate interest in following up and quality assurance of our customer service.

Recordings are deleted after six months.

When you shop with us

For what purposes do we process your personal data?

What personal data do we process?

What is the legal basis for the processing?

How long do we process your personal data for this purpose?

To enter into an agreement, deliver your order and otherwise fulfill our agreement with you.
We treat e.g. your personal data to be able to notify you that the shipment has been sent or delivered, as well as for you to be able to follow your shipment during transport.

  • Name
  • Postal address
  • Email address
  • Mobile phone number (if you selected SMS notification)
  • Order number and package number
  • Customer number

To administer your payment:

  • Card information, e.g. parts of your card number
  • Social security number for credit

You must provide this personal data to us. If you do not, we cannot complete your purchase.

The processing is necessary to fulfill our contract with you.

The data is processed from the time you made your purchase and one year thereafter.

To retrieve your address automatically if you choose to fill in your email address and zip code.

  • Email address
  • ZIP code

The processing is done with the support of a balancing of interests where our legitimate interest is to make it easier for you who choose to automatically retrieve your address.

The data is processed from the time you choose that the data should be filled in for you and until it is retrieved and filled in.

In order for you to be able to cancel your purchase or exchange the goods you have purchased and for us to comply with mandatory consumer legislation.

  • Name
  • Postal address
  • Phone number
  • Email address
  • Information about the purchase, e.g. the order confirmation and payment method.

When exercising the right of cancellation or exchange, the information you entered when exercising your right of cancellation or exchange is also saved.

You must provide this personal data to us. If you do not, we cannot complete your purchase and act in accordance with consumer law.

The processing is necessary to fulfill our contract with you and for us to comply with consumer legislation.

If you exercise the right of withdrawal or exchange an item, we process your data until we have made a decision on the right of withdrawal/exchange and carried out any exchange or refund.

In order to handle any complaints or claims against us, e.g. in case of complaints.

    • Name
    • Postal address
    • Phone number
    • Email address
    • Information about your purchase as well as information from our communication with you in connection with your claim (e.g. time of purchase and why you want to complain)

You must provide this personal data to us. If you do not, we cannot act in accordance with consumer law.

The processing is necessary for us to act in accordance with consumer legislation and is done with the support of our legitimate interest in being able to defend ourselves in the event of a possible legal claim.

The data is processed as long as the process regarding the claim is ongoing.
If we deny a claim, we always save information about it for one year in case you choose to have your claim heard by the General Claims Board.

To collect non-payment.

  • Contact details
  • Order information
  • Social security number for credit purchases

You must provide this personal data to us. If you do not, we cannot complete your purchase.

The processing is necessary for the fulfillment of the agreement.

The data is saved until you have completed your payment.

To comply with accounting legislation.

History of payments made, transactions etc. that constitute accounting material.

You must provide this personal data to us. If you do not, we cannot complete your purchase and comply with accounting legislation.

The processing is necessary to comply with mandatory law, i.e. the Accounting Act.

The data is processed for seven years in accordance with the Accounting Act.

To be able to identify deviant buying behavior and prevent misuse of our services.

  • Name
  • Email address
  • Phone number
  • IP address
  • Payment method
  • Return and order history

The processing is done in support of our legitimate interest in being able to identify deviant purchasing behavior in order to prevent misuse of our services.

The data is processed from the time you place an order and up to three (3) years ahead.



When you have chosen to have an account with DM

For what purposes do we process your personal data?

What personal data do we process?

What is the legal basis for the processing?

How long do we process your personal data for this purpose?

For those of you who have chosen to have an account with us, we process your data in order to activate, administer and provide your account and to inform you if we update our terms and conditions and our privacy policy.

  • Name
  • User name
  • Password
  • Postal address
  • Phone number
  • Email address
  • Year of Birth (Optional)

You must provide this personal data to us. If you do not, we will not be able to provide your account and inform you of terms and conditions and our privacy policy.

The processing is necessary to fulfill our agreement with you, if you have chosen to have an account.

The data is processed from the time you choose to create your account and until you change the information or choose to close your account. If your account has been inactive for 24 months, we will stop processing your data for this purpose. By inactive we mean that you have not made any purchase linked to your account or otherwise shown interest in your account, e.g. logged into your account. If you contact us and ask us to keep the account, we will keep it (until another 24 months of inactivity).

To give you a smooth shopping experience, we fill in the information needed to complete your purchase. That way, you don't have to fill in the same information the next time you shop with us.

  • Name
  • User name
  • Postal address
  • Phone number
  • E-mail number
  • Information about your payment history and your payment method

The processing is done with the support of a balancing of interests where our legitimate interest is to make it easier for you who have chosen to create an account with us.

The data is processed as long as you keep your account.

So that you can see your active and previous orders.

  • Order history, e.g. what you ordered
  • Information about you as a customer, e.g. your name

You must provide this personal data to us. If you don't, we can't show your active and past orders.

The processing is necessary to administer your account in accordance with the terms and thereby to fulfill our contract with you.

The data is processed from the time you order your goods and for 36 months ahead - after that the purchase history is anonymised.

To save your social security number if you chose to leave this and fill it in for you when you want to pay for your purchase with credit.

  • Social security number

You must give us your social security number if you want to be able to pay for your purchase on credit.

The processing is necessary to administer your account in accordance with the terms and thereby to fulfill our contract with you. The processing of your social security number is justified with regard to the importance of a secure identification of you as the person responsible for payment.

The data is processed as long as you keep your account.

To provide feature for favorites

Information about favorite marking is linked to your account.

The processing is done with the support of a balancing of interests where our legitimate interest is to save your favorite bookmarks.

Favorites are saved until further notice.

To communicate with you and provide you with information and offers tailored to you

For what purposes do we process your personal data?

What personal data do we process?

What is the legal basis for the processing?

How long do we process your personal data for this purpose?

To send marketing and newsletters via e-mail and SMS.

  • Email address
  • Phone number

Consent that you have provided to us.

For 24 months after you have given your consent. In the case of a new purchase, the consent is extended by 18 months.

To make postal deliveries to you who have shopped with us.

  • Name
  • Postal address

A balancing of interests where our legitimate interest is to send marketing to you as a customer of ours.

For a maximum of 36 months after you have made your purchase.

If you have made a purchase or have an account with us:
To customize the content of our marketing mailings based on what you have shown interest in or what we think interests you.

Which products you have looked at and what you have added to the shopping cart. Segmentation based on e.g. purchase history, age and address can also take place.

Our legal basis for the processing is our legitimate interest in being able to provide you with customized information and customized offers.

The data is processed from the time you made a purchase or created an account and 36 months onwards.

If you have made a purchase with us:
Send information about your shopping cart by email if you leave our website without completing the purchase.

Information that you have previously provided to us in connection with sales, such as name, email address and information about which items you have placed in your shopping cart on our website.

The consent to marketing that you have given us.

The data is processed from the time you leave your email address to us and six days thereafter.

If you have made a purchase with us:
To send market research.

  • Name
  • Email address

Our legal basis for the processing is our legitimate interest in being able to send you market research.

The data is processed during the process required to send the market research to you. We do this no later than 36 months after you have made a purchase.

If you use our website:
To show you relevant marketing and to follow up on such marketing when you visit other websites or social media. *
We use, among other things, Google's marketing tools Google Ads and from marketing services belonging Facebook and Bing (Microsoft) . In addition, we use e.g. the following suppliers: Criteo and Threats .

  • Encrypted IP address that we at DM cannot connect with you
  • Email address
  • Geographical location

Next, you'll see search results and advertising banners based on:

  • Analysis of how you use our website
  • Information that the marketing services already have about you, e.g. from which website you found us

Your consent
We obtain your consent in order to provide you with customized marketing that is relevant to you based on the information we have about you, e.g. based on what you have shown interest in on our website.

The data is processed for the duration of the marketing in the digital channels and a maximum of 38 months.

If you use our website: In order to show you relevant products and personalized content, we save purchase and browsing history.

  • Collects anonymous data about the user's navigation and interaction on the website

Your consent
We obtain your consent in order to provide you with personalized content.

TriggerBee for one (1) day and by Algonomy for one (1) year

If you have opted out of our marketing:
Store a notice of this in an 'opt-out' register to ensure we do not market to you.

  • Email address

If we do not process your email address, we cannot unsubscribe you from newsletters.

Legal obligation
We have an obligation under the Marketing Act to ensure that you do not receive mailings that you have asked not to receive.

You will be in our "deregistration register" for 36 months.



To administer competitions

For what purposes do we process your personal data?

What personal data do we process?

What is the legal basis for the processing?

How long do we process your personal data for this purpose?

To administer and organize competitions.

  • Username of the platform where the competition takes place
  • Your entry in the competition

Our legal basis for the processing is our legitimate interest in processing your entry in the competition.

Until the competition is finished or until you yourself remove the comments and/or communication from social media.

To administer winnings in our competitions.

  • name
  • Email address
  • Phone number
  • Address

Our legal basis for the processing is our legitimate interest in contacting you as a winner and giving you the prize.

Until the profit is distributed.



To be able to market our products in social channels and on our website

For what purposes do we process your personal data?

What personal data do we process?

What is the legal basis for the processing?

How long do we process your personal data for this purpose?

In order to be able to market our products on our website and in social media, we can use images that you have published on social media.

  • Name / Profile name
  • Photo

Your consent
We obtain your consent before publishing images.
If we have a collaboration, the legal basis is our legitimate interest in fulfilling our collaboration agreement.

For now option until you ask us to remove the images

 

* Profiling: We use automated decision-making, so-called profiling, to show you the offers we think suit you best and to provide customized marketing. Profiling is done because we would otherwise not have been able to show or send relevant offers and marketing to you. Without this profiling, you would instead have seen offers that are not relevant to you. You have the right to object to profiling. You can read more about your right to object above where your rights are explained.

How have we done our balancing of interests when the legal basis is our legitimate interest?

For certain purposes, DM processes your personal data with our legitimate interest as the legal basis for the processing. We do this with the support of a balancing of interests through which we have assessed that our legitimate interest in carrying out the processing outweighs your interest and your fundamental rights not to have your personal data processed.

Cart

No more products available for purchase

Your Cart is Empty